As a Security Company, our Experience is vital to your success
Empire Security Services was established to provide Excellent Security combined with Excellent Customer Service, tailored to the needs of luxury hotels, residential communities, and commercial properties.
Mauro Prado founded Empire Security Services in May 2006. With over 16 years of experience in the security industry and luxury service, Mauro put together the most Complete Security Solution, specializing in Security for True Luxury Properties and Business Continuity Planning, BCP.
Empire Security Services brings a wealth of experience in security and luxury service. Director, Mauro Prado, opened the Luxurious 5-Diamond, Mandarin Oriental Hotel, Miami, which he joined in September 2000 as part of the pre-opening team. In his position of Director of Safety and Security, Mauro was responsible for the safety and security of the hotel, all hotel employees and guests. Mauro put together safety and security standards and procedures, an intense, on-going training program for hotel Management and general employees, which included Bomb Threats, Fire Evacuation, OSHA Required Safety Training, Hurricane Preparedness, and Suspicious Behavior, among others. He ran all the security operations of this 327-room hotel, located on Private Brickell Key. Mauro headed a security team of 14 and ran the security for the 1700 attendees-a-night, Barefoot at Oasis beach party, with his Security Team and off-duty City of Miami Police. Mauro chaired the Hotel’s Risk Management Committee.
In November 2000, Mauro worked closely with Secret Service, the Royal Security of Spain, and the City of Miami Police Department to coordinate the arrival of the King and Queen of Spain to Mandarin Oriental, Miami.
In November 2003, during the Free-Trade Area-of-the-Americas, FTAA, and the Hemispheric Negotiations at Mandarin Oriental Miami, Mauro was directly responsible for coordinating the safe arrival and departure of numerous governmental high profile individuals, such as Homeland Security Officials, Florida Governor, Jeb Bush, among others, and senior executives for some of biggest companies in the United States, such as Federal Express, GM, UPS, Home Depot, among others. Mauro worked together with City of Miami Police Department, FDLE, Department of Homeland Security, and a number of other state and federal protection agencies.
In April 2004, Mauro was assigned to Mandarin Oriental, Washington DC during the opening of the Hotel and trained the security staff on incident report management and business continuity plans, BCP.
In September the same year, Mandarin Oriental, Miami was honored with the visit of Vice President, Richard Cheney. Mauro worked closely with the Secret Service, City of Miami Police and SIS Agencies to coordinate the strictly confidential arrival of this high profile dignitary.
In September 2006, Mauro traveled to Hong Kong to assist Mandarin Oriental Hong Kong, The Legend, in their re-opening, after a full hotel renovation. During a three week period, Mauro was in charge of the Security Department, conducting the first general fire drill with over 2000 construction workers and 600 employees, creating security standards and procedures, designing a master key control system, BCPs, and hands-on support to the executive committee for a successful hotel Re-Opening.
Prior to Mandarin Oriental Miami, Mauro held different positions in the Security Department with Inter-Continental Hotel, Miami; The latter being in charge of Security Training and Development. In 1995, Mauro worked with the FTAA as the first negotiations started with 23 Heads of State of different countries of the Americas and the Caribbean. Mauro served a tenure of six years and a half with Inter-Continental Hotels.
Mauro Prado started his career in the security industry in 1991 working with OMNI Hotels and Sheraton.
Training
- Bomb Threats for soft targets – FDLE – May 2007
- First Aid, CPR & AED – American Red Cross – Aug. 2016
- Emergency Management Planning – Rockhurst University – Apr. 2006
- Hurricane Preparedness – Atlantic University – Jun. 2001-2005
- Suicide Terrorism – SSI & Israeli School of Security – May 2004
- Interview & Interrogation techniques – Sep. 2003
- Workplace Safety – National Safety Council – Mar. 2001
- Fire Prevention – City of Miami Fire Dept – Nov. 2000
- Restraining Techniques – Int’l Public Safety – Feb. 1997
- Oleoresin Capsicum – Int’l Public Safety – Mar. 1997