Empire Security Services

Your safety is what matters most to us!

Our Mission is to be recognized as a security industry leader, for our focus on effective security solutions with exceptional customer service!

Welcome to Our Company!

Empire Security Services is a Professional Security Company in Miami, providing Professional Security Services, Commercial Building Security, Residential Community and HOA Security, Corporate Event Security, Security Systems Integration with the highest levels of Quality and Excellent Customer Service. We service South and Central Florida. Our headquarters are located in Miami.

Empire Security Services is a Leader in security and customer service!

Commercial Building Security

As a Property Manager, knowing that you are backed by a professional security company that will ensure all security systems are running optimally and that when there is an emergency, they will respond with confidence. Empire Security Services provides peace-of-mind by focusing on the critical aspects of safety and security at your property through training and re-training and programs.

HOAs and Residential Community Security

We understand that residents come home to feel safe and to feel at-home. For that, our Customer Service Philosophy was designed to provide, promote and support a safe and secure place. Our security approach is geared to satisfy the requirements of any property with the strictest security requirements and customer service.

 

Front Desk, Concierge Services

This is where we will put some information on front desk and concierge services.

Empire Security Services will embrace your company culture so that every guest, client interaction is seamless to the customer.

 

 

 

Access Control and Surveillance Systems

We have our in-house IT Technicians and Project Managers who will design a state-of-the-art security system or integrate security systems to streamline the steps required to complete a task. Our services include design, installation, service, and maintenance of Access Control Systems and HD Surveillance Systems.

 

OuServices

Commercial Building Security

As a Property Manager, knowing that you are backed by a professional security company that will ensure all security systems are running optimally and that when there is an emergency, they will respond with confidence. Empire Security Services provides peace-of-mind by focusing on the critical aspects of safety and security at your property through training and re-training and programs.

HOAs and Residential Community Security

We understand that residents come home to feel safe and to feel at-home. For that, our Customer Service Philosophy was designed to provide, promote and support a safe and secure place. Our security approach is geared to satisfy the requirements of any property with the strictest security requirements and customer service.

Front Desk, Concierge Services

This is where we will put some information on front desk and concierge services.

Empire Security Services will embrace your company culture so that every guest, client interaction is seamless to the customer.

Security Systems Integration

We have our in-house IT Technicians and Project Managers who will design a state-of-the-art security system or integrate security systems to streamline the steps required to complete a task. Our services include design, installation, service, and maintenance of Access Control Systems and HD Surveillance Systems.

Testimonials

Mark Amidon
Mark Amidon
General Manager
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Rosa Mesa
Rosa Mesa
Property Manager
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Ramiro Gonzalez, LCAM
Ramiro Gonzalez, LCAM
Property Manager
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Christian Lovshal
Christian Lovshal
General Manager
Read More
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Company Training

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The Skills

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Satisfied Customers
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Combined Years of Experience
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Years in Business

Company Profile

 

Mauro Prado founded Empire Security Services in May 2006. With over 16 years of experience in the security industry and luxury service, Mauro put together the most Complete Security Solution, specializing in Security for True Luxury Properties and Business Continuity Planning, BCP.

Empire Security Services brings a wealth of experience in security and luxury service.  Director, Mauro Prado, opened the Luxurious 5-Diamond, Mandarin Oriental Hotel, Miami, which he joined in September 2000 as part of the pre-opening team.  In his position of Director of Safety and Security, Mauro was responsible for the safety and security of the hotel, all hotel employees and guests.  Mauro put together safety and security standards and procedures, an intense, on-going training program for hotel Management and general employees, which included Bomb Threats, Fire Evacuation, OSHA Required Safety Training, Hurricane Preparedness, and Suspicious Behavior, among others.  He ran all the security operations of this 327-room hotel, located on Private Brickell Key.  Mauro headed a security team of 14 and ran the security for the 1700 attendees-a-night, Barefoot at Oasis beach party, with his Security Team and off-duty City of Miami Police.  Mauro chaired the Hotel’s Risk Management Committee.

In November 2000, Mauro worked closely with Secret Service, the Royal Security of Spain, and the City of Miami Police Department to coordinate the arrival of the King and Queen of Spain to Mandarin Oriental, Miami.

In November 2003, during the Free-Trade Area-of-the-Americas, FTAA, and the Hemispheric Negotiations at Mandarin Oriental Miami, Mauro was directly responsible for coordinating the safe arrival and departure of numerous governmental high profile individuals, such as Homeland Security Officials, Florida Governor, Jeb Bush, among others, and senior executives for some of biggest companies in the United States, such as Federal Express, GM, UPS, Home Depot, among others.  Mauro worked together with City of Miami Police Department, FDLE, Department of Homeland Security, and a number of other state and federal protection agencies.

In April 2004, Mauro was assigned to Mandarin Oriental, Washington DC during the opening of the Hotel and trained the security staff on incident report management and business continuity plans, BCP.

In September the same year, Mandarin Oriental, Miami was honored with the visit of Vice President, Richard Cheney.  Mauro worked closely with the Secret Service, City of Miami Police and SIS Agencies to coordinate the strictly confidential arrival of this high profile dignitary.

In September 2006, Mauro traveled to Hong Kong to assist Mandarin Oriental Hong Kong, The Legend, in their re-opening, after a full hotel renovation. During a three week period, Mauro was in charge of the Security Department, conducting the first general fire drill with over 2000 construction workers and 600 employees, creating security standards and procedures, designing a master key control system, BCPs, and hands-on support to the executive committee for a successful hotel Re-Opening.

Prior to Mandarin Oriental Miami, Mauro held different positions in the Security Department with Inter-Continental Hotel, Miami; The latter being in charge of Security Training and Development. In 1995, Mauro worked with the FTAA as the first negotiations started with 23 Heads of State of different countries of the Americas and the Caribbean. Mauro served a tenure of six years and a half with Inter-Continental Hotels.

Mauro Prado started his career in the security industry in 1991 working with OMNI Hotels and Sheraton.

 

Contact Us!

We would love to speak with you.
Feel free to fill out our contact form or give us a call now!

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